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This speaker offers several suggestions for how to make language easier for people to understand–and why it’s so important to do so.  By law, U.S. government agencies must use “plain language” (common words, short sentences, no idioms and graphics).  Companies should use plain language; but, as yet, are not required to do so.  My hope is that companies use plain language in their documents and when speaking with people who need it in order to communicate with someone and comprehend what is being said.

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